Delivery & Returns

Delivery

All prams, cots and all other furniture over 10 kgs CANT BE DELIVERED unless it is local delivery.

Once your order has been processed, Country Kids will dispatch your items within 3-10 working days. If we are unable to send your items due to circumstances out of our control you will be notified via email or phone asap. Delivery of goods usually takes between 2 and 10 working days, depending on where it is being sent.
Customers must ensure that they provide the correct delivery address. Country Kids will not be responsible for lost items due to supply of incorrect address.
We do not call prior to delivery.
We do not deliver outside of Australia

We will only send tracking if requested, WRITE IN NOTES: tracking

Returns

It is the customers responsibility to retain the receipt for proof of purchase.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, unused, containing all accessories and manuals. You must also have the original receipt for the purchase.

Several types of goods are exempt from being returned.
Additional non-returnable items:

Gift cards
Downloadable software products, cameras
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer, unleash stated

There are certain situations where only partial refunds are granted (if applicable)

Book with obvious signs of use
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. There is also a chance that the account department isn't in that day.
Then contact your credit card company, it may take some time before your refund is officially posted.

There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@countrykids.net.au.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded, as mention by law.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@countrykids.net.au and send your item to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350.

Gifts

FREE GIFT WRAPPING. Please note down in note selection what gender and that special occasion it is for

Shipping

To return your product, you should mail your product to: 25 Bridge Mall (Bridge Mall Shopping Centre) Ballarat Victoria AU 3350

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

+Collections

+Types

Maxi Cosi Tuva LX Harnessed Forward Facing 6months - 8years

$499.00 $529.00

Collections: All, Capsules and Car Seats, Car Accessories, Convertible Car Seat, Country Kids, Maxi Cosi, On Sale

The Maxi-Cosi Tuva Harnessed Booster Seat delivers a combination of safety, comfort, and style, making it ideal for children aged 12 months to 8 years. As a compact forward-facing car seat, it provides generous seating space to keep your child comfortable on every journey. The SMART Lock belt system ensures hassle-free, secure installation, while the 9-position headrest and adjustable harness offer effortless customisation without needing to remove the seat. Designed with premium features, the Tuva focuses on safety with patented Air Protect side-impact technology and GCELL® protection for the torso. It also maximises comfort with breathable wicking fabrics, supportive armrests, a two-position recline, and a soft insert for all-season use. Thoughtful design features including magnetic harness holders, an infinity adjustable crotch buckle, and dual cup holders add convenience, making travel easier for both parents and children.

Compact Forward-Facing Car Seat, with generous seating space for comfortable travel
A fully harnessed car seat suitable for children from 12 months (approx.) up to 8 years of age (approx.).
Easy to install with SMART Lock belt system providing a secure and clear path
Easy adjust 9 position-headrest with simultaneous harness adjustment – no need to remove your car seat from your car
Infinite position adjustable crotch buckle for optimal fitment
Magnetic harness holders and intuitive crotch buckle helps getting your child in and out of the car seat easy
Patented Air Protect side impact head protection working together with GCELL® technology to create trusted head and torso protection.
Cool wicking fabrics, keeping your child cool and comfortable all year round.
Arm rests for added comfort
Two-position recline
Premium insert for added comfort
Large Cup holders x 2